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Ordering & Shipping

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Ordering & Shipping

SANUWAVE Mailing and Billing Address:

SANUWAVE Corporate Headquarters
11680 Great Oaks Way, Suite 350
Alpharetta, GA 30022

Customer Service
1.866.581.6843 (Toll Free US/Canada)
1.770.419.7525

The customer service department is open weekdays (excluding U.S. holidays) between 8:00 am and 5:00 pm (EST).

For Customers:

SANUWAVE Trode/Applicator Refurbishment and Orders:

PLEASE NOTE – IF YOU ARE SHIPPING A TRODE OR APPLICATOR FOR REFURBISHMENT, THEN YOU MUST PUT IN AN ORDER BEFORE WE WILL RETURN YOUR REFURBISHED PRODUCT.

Please contact our local representative for information. If you do not have your local representative contact information, then please contact SANUWAVE Sales and Marketing.

Sales and Marketing
Bernie Laurel
VP Sales & Marketing
International Distribution
Office:+1.678.578.0104
Mobile: +1.404.579.9773
bernie.laurel@sanuwave.com

To Contact Local Distributors for International Customers:

Sales and Marketing
Bernie Laurel
VP Sales & Marketing
International Distribution
Office: +1.678.578.0104
Mobile: +1.404.579.9773
bernie.laurel@sanuwave.com

SANUWAVE Device Maintenance and Service:
DO NOT SHIP A DEVICE FOR MAINTENANCE OR SERVICE WITHOUT RECEIVING AN AUTHORIZATION NUMBER.
Please contact our local representative for a maintenance or service authorization number. If you do not have your local representative contact information, then please contact SANUWAVE Sales and Marketing.

Sales and Marketing
Bernie Laurel
VP Sales & Marketing
International Distribution
Office: +1.678.578.0104
Mobile: +1.404.579.9773
bernie.laurel@sanuwave.com

For Veterinary Inquires:
Contact Pulse Veterinary Technologies at +1.678.987.5100

For Distributors:

Device Refurbishment Address for Distributors:
PLEASE NOTE – IF YOU ARE SHIPPING A TRODE OR APPLICATOR FOR REFURBISHMENT, THEN YOU MUST PUT IN AN ORDER BEFORE WE WILL RETURN YOUR REFURBISHED PRODUCT.

European Shipping Address:
Emons
Rammelswiesen 9
D-78054 VS Villingen-Schwenningen
Deutschland
Germany

U.S. Shipping Address:
SANUWAVE
11475 Great Oaks Way, Suite 150
Alpharetta, GA 30022

Product Return Policy Authorization:
Before an SANUWAVE product is returned for credit consideration, approval for the return must be obtained. Authorization of a return can be requested by contacting your local representative or SANUWAVE Customer Service (see contact information above). Upon the approval of the return, customer service will provide an authorization number.

Intended Product Usage/Storage Usage:
All products in this catalog are supplied in manufacturer recommended condition and packaging. Do not use any product if it appears damaged. Prior to use, refer to Instructions For Use in each product.


Copyright © 2006-2012 SANUWAVE, Inc. All Rights Reserved. OssaTron, EvoTron, VersaTron, dermaPACE, OrthoTripsy, “Healing Today. Curing Tomorrow.” and Pulsed Acoustic Cellular Expression (PACE) are all registered trademarks of SANUWAVE.